Return policy

If you ever have a change of heart about a piece you've purchased, we will refund it up to 30 days after the day you make the purchase.

Feel free to explore our exchange policy in more detail, but here are the essential guidelines for returning an item:

• All items must be returned in their original condition, without signs of wear, damages, or alterations.
• Ensure to include all item boxes, pouches, notes, and everything else that came with your order if you wish to return it.
• If the product‘s original packaging is ripped, torn, unable to be reused, or missing, your item will not be eligible for a return.
• Returns can only be accepted from the country to which the order was originally shipped.
• Insurance and handling fees will not be refunded by Flamond in case of returns.
• Shipping costs are non-refundable.
• Refunds will be credited to the original payment method, or you can opt to receive store credit for the refunded amount, redeemable on future purchases.
• Once we receive the returned item(s), we will confirm your refund as soon as it has been processed.

https://www.flamond.com/return-and-exchange

Please make sure to reach out to us, at [email protected] so we can keep track of it.